How To Manage A Sales Team
To effectively manage a sales team, you need to adopt various leadership styles. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Rather, creating a sales team, you will be cloning yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
When there is a problem in your sales work, consultative approach is one of the approaches that you can use . Ask your team. You should not be the one to say what you do. See what they have in mind concerning an account, a customer or a situation. Know how your team want to go about the problems they are facing and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. This will most likely happen if your predecessor was a directive manager. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.
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